About
We help fintech services in Hong Kong understand how customers experience products, fees, and support — not as a platform vendor, but as a focused audit practice that works from journeys, evidence, and the questions supervisors and partners actually ask.
How we work
Engagements start with your product set and the consumer-protection themes most likely to surface — disclosure clarity, fair treatment, marketing claims, and complaint handling. We then walk customer journeys, review evidence, interview product and operations leads, and deliver a written findings memo with remediation priorities.
Deliverables are practical: checklists, finding notes, and action lists your team can execute before a partner diligence, launch, or supervisory conversation.
Where we are
Studio address: Yen Ying Mans, Wan Chai District, Hong Kong. Sessions run in Hong Kong Time. Contact us at hello@tech-solution.digital or +852 2586 1374.